Cookie Policy
Last Updated: June 2025
This Cookie Policy explains how , located at , the operator of the Xelmoriaregalstay hotel-casino website (hereinafter referred to as "we", "us", or "our"), uses cookies and similar tracking technologies when you visit our website at xelmoriaregalstay.com (the "Site"). This policy describes what cookies are, the types of cookies we use, why we use them, and how you can manage your cookie preferences.
By continuing to use our Site, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, please adjust your browser settings or use our Cookie Consent tool as described below.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, smartphone, or other internet-enabled device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and help website operators deliver personalized experiences to their visitors.
Cookies set by the website operator are called first-party cookies. Cookies set by parties other than the website operator are called third-party cookies. Third-party cookies enable third-party features or functionality to be provided on or through a website, such as advertising, interactive content, and analytics.
Cookies can be session cookies (which expire when you close your browser) or persistent cookies (which remain on your device for a set period of time, or until you delete them). We may also use other similar technologies such as web beacons, pixels, local storage objects, and tracking scripts that function in a comparable manner.
2. Who We Are
The data controller responsible for the use of cookies on this Site is:
- Legal Entity Name:
- Legal Address:
- Privacy Contact Email: privacy@xelmoriaregalstay.com
If you have any questions about this Cookie Policy or our use of tracking technologies, please contact us using the details provided above or in the Contact section at the end of this document.
3. Why Do We Use Cookies?
We use cookies and similar technologies for a variety of purposes, including:
- To ensure the proper functioning and security of our Site;
- To remember your preferences and settings during your visit;
- To understand how visitors use our Site and to improve our services;
- To display relevant advertising and promotional offers related to our hotel-casino services;
- To comply with legal obligations and enforce our terms of service;
- To measure the effectiveness of our marketing campaigns;
- To enable social media features and integrations.
4. Types of Cookies We Use
We categorize the cookies we use into the following groups:
4.1 Strictly Necessary (Essential) Cookies
These cookies are essential to the operation of our Site and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, filling out forms, or making a reservation. Without these cookies, some parts of our Site may not function properly. These cookies do not store any personally identifiable information.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| __cf_bm | Cloudflare | Used by Cloudflare to distinguish between humans and bots visiting the Site, helping to protect against malicious bots and automated attacks. | First-party / Third-party | 30 minutes |
| _cfuvid | Cloudflare | Used by Cloudflare to track individual users for rate limiting purposes and to manage traffic to the Site securely. | Third-party | Session |
| cf_clearance | Cloudflare | Records that a visitor has passed Cloudflare's security challenge, allowing access to the protected website resource. | Third-party | 1 year |
| PHPSESSID | Preserves your session state across page requests, enabling core website functionality such as login and booking flows. | First-party | Session | |
| cookie_consent | Stores your cookie consent preferences so that you are not prompted repeatedly on subsequent visits. | First-party | 12 months |
4.2 Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are the most and least popular, and how visitors navigate through the Site. All information these cookies collect is aggregated and, where possible, anonymized. If you do not allow these cookies, we will not know when you have visited our Site and will be unable to monitor its performance.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics (Google LLC) | Registers a unique ID to generate statistical data on how visitors use the Site. Used to distinguish users and calculate visit, session, and campaign data. | First-party | 2 years |
| _ga_[ID] | Google Analytics (Google LLC) | Used by Google Analytics 4 (GA4) to persist session state and store unique identifiers for measuring user interactions across sessions. | First-party | 2 years |
| _gid | Google Analytics (Google LLC) | Registers a unique ID to distinguish users and generate statistical data on how visitors use the Site. | First-party | 24 hours |
| _gat | Google Analytics (Google LLC) | Used to throttle request rates, limiting the collection of data on high-traffic sites. | First-party | 1 minute |
| _gac_[ID] | Google Analytics / Google Ads (Google LLC) | Contains campaign-related information. If you have linked your Google Analytics and Google Ads accounts, this cookie is read by Google Ads. | First-party | 90 days |
Google Analytics is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For more information about how Google uses data collected through Analytics, please visit: https://policies.google.com/privacy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
4.3 Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these features may not function correctly.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| lang | Remembers your preferred language or locale setting for a customized browsing experience. | First-party | Session | |
| currency_pref | Remembers your preferred currency selection when browsing room rates and pricing. | First-party | 30 days |
4.4 Marketing and Advertising Cookies
These cookies are set through our Site by our advertising partners and marketing platforms. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and internet device. If you do not allow these cookies, you will still see advertising, but it will be less targeted and relevant to you.
| Cookie / Pixel Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Meta (Facebook) Pixel — Meta Platforms, Inc. | Used by the Meta Pixel to deliver, measure, and improve the relevance of advertisements on Facebook and Instagram. Tracks visitor behaviour across websites that have implemented the Meta Pixel. | First-party | 90 days |
| _fbc | Meta (Facebook) Pixel — Meta Platforms, Inc. | Stores the Facebook click identifier (fbclid) from the URL when a user arrives at the Site via a Facebook ad, enabling conversion tracking. | First-party | 90 days |
| fr | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertising products such as real-time bidding from third-party advertisers. | Third-party | 90 days |
| AID / DSID | Google Ads / DoubleClick (Google LLC) | Used by Google Ads to track conversions, retarget users who have previously visited our Site, and measure ad campaign effectiveness across the Google Display Network. | Third-party | Up to 2 years |
| IDE | DoubleClick by Google (Google LLC) | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on one of our advertisements for the purpose of measuring the campaign's effectiveness. | Third-party | 13 months |
| test_cookie | DoubleClick by Google (Google LLC) | Used to check whether the user's browser supports cookies in the context of ad serving. | Third-party | 15 minutes |
| _gcl_au | Google Ads Conversion Linker (Google LLC) | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services and storing conversion data. | First-party | 90 days |
| tt_webid / _ttp | TikTok Pixel — TikTok Inc. | Used by the TikTok Pixel to measure the effectiveness of advertising on TikTok and to enable retargeting of visitors through TikTok's advertising platform. | First-party / Third-party | 13 months |
| _pin_unauth / _pinterest_ct_ua | Pinterest Tag — Pinterest, Inc. | Used by the Pinterest Tag to track conversions, create audience segments, and measure the effectiveness of Pinterest advertising campaigns. | First-party / Third-party | 1 year |
5. Third-Party Cookies and Technologies
In addition to the cookies described above, certain third-party services embedded in our Site may set their own cookies. These services operate under their own privacy and cookie policies, which we encourage you to review:
- Cloudflare, Inc. — Security and performance services. Cloudflare Privacy Policy
- Google LLC — Analytics, advertising, and mapping services. Google Privacy Policy
- Meta Platforms, Inc. — Social media and advertising (Facebook, Instagram). Meta Privacy Policy
- TikTok Inc. — Social media advertising. TikTok Privacy Policy
- Pinterest, Inc. — Social media advertising. Pinterest Privacy Policy
We do not have control over the cookies set by third parties and their use of information is governed by their own privacy policies.
6. Your Consent
In accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, as well as internationally recognized standards (including those reflected in the EU General Data Protection Regulation where applicable to our international visitors), we seek your informed consent before placing non-essential cookies on your device.
When you first visit our Site, you will be presented with a Cookie Consent Banner that allows you to:
- Accept All Cookies — consent to all categories of cookies described in this policy;
- Reject Non-Essential Cookies — allow only strictly necessary cookies to be placed;
- Manage Preferences — select which categories of cookies you wish to permit on a granular basis.
Your consent preferences are stored for up to 12 months. After this period, you will be asked to renew your preferences. You may withdraw or change your consent at any time by accessing our Cookie Preference Centre (available via the "Cookie Settings" link in the footer of our Site) or by following the instructions in Section 7 below.
Please note that withdrawing consent to certain cookies may affect the functionality and features available to you on our Site.
7. How to Manage and Control Cookies
You have several options to control or limit how cookies are used on your device:
7.1 Cookie Preference Centre
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link found in the footer of every page on our Site. This will allow you to enable or disable specific categories of cookies (other than strictly necessary cookies, which are always active).
7.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please be aware that disabling cookies may impact the functionality of our Site and your user experience. For guidance on how to manage cookies in your browser, visit the relevant support pages:
7.3 Opt-Out Tools Provided by Third Parties
You may also opt out of certain third-party advertising cookies using the following tools:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads / DoubleClick: Google Ad Settings
- Meta (Facebook) Pixel: Facebook Ad Preferences
- Digital Advertising Alliance (Canada): YourAdChoices.ca
- Network Advertising Initiative: NAI Opt-Out Tool
- European Interactive Digital Advertising Alliance: Your Online Choices
7.4 Mobile Device Settings
If you access our Site via a mobile device, you may also control interest-based advertising through your device's settings. On iOS devices, you can enable "Limit Ad Tracking" in your Privacy settings. On Android devices, you can opt out of personalized advertising through your Google Settings.
8. Cookies and Responsible Gambling
As a hotel-casino operator, we are committed to responsible gambling practices. does not use cookies or tracking technologies to target vulnerable individuals, minors, or individuals who have self-excluded from gambling services with personalized gambling-related advertising. If you have registered with a self-exclusion program, please contact us at privacy@xelmoriaregalstay.com so that we may take appropriate steps to respect your preferences in our marketing activities.
9. Data Transfers
Some of the third-party service providers whose cookies and tracking technologies are used on our Site may transfer and process data outside of Canada, including in the United States and other jurisdictions. Such transfers are conducted subject to appropriate safeguards as required by applicable law. For more information on how your personal data is protected during international transfers, please refer to our Privacy Policy.
10. Children's Privacy
Our Site is not directed at individuals under the age of 19 (the legal gambling age in the Province of Ontario, Canada). We do not knowingly use cookies to collect personal information from individuals under this age. If you believe that a child has provided personal data to us through the use of cookies or any other means, please contact us immediately at privacy@xelmoriaregalstay.com so that we can take the necessary steps to delete such information.
11. Changes to This Cookie Policy
We reserve the right to update or modify this Cookie Policy at any time to reflect changes in technology, legislation, our business practices, or for any other reason at our discretion. Any changes will be posted on this page with an updated "Last Updated" date at the top of the policy. Where changes are material, we will endeavor to provide more prominent notice, such as displaying a notice on our homepage or presenting a renewed consent banner.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our Site following the posting of any changes to this policy constitutes your acceptance of those changes with respect to cookies that do not require explicit consent.
12. Relationship to Our Privacy Policy
This Cookie Policy should be read together with our Privacy Policy, which provides detailed information about how collects, uses, stores, and protects your personal information more broadly, including information that may be collected through the cookies and tracking technologies described in this Cookie Policy. Our Privacy Policy also describes your rights as a data subject and how to exercise them.
13. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy, the cookies we use, or your personal data, please contact our Privacy team:
- Legal Entity:
- Mailing Address:
- Email: privacy@xelmoriaregalstay.com
We will endeavor to respond to all legitimate inquiries within a reasonable timeframe and in accordance with applicable privacy legislation.